Shipping and delivery

When will I get my order?

It takes 3-7 days to fulfil an order after which it’s shipped out. The shipping time depends on your location so use the following as a guide:

• USA: 5-8 business days
• International: 10-20 business days

Where will my order ship from?

We work with an on-demand order fulfilment company with facilities worldwide.

My order should be here by now, but I still don't have it. What should I do?

Before contacting us, please ensure you do the following:

• Check your shipping confirmation email for any mistakes in the delivery address.
• Ask your local post office if they have your package.
• Check with your neighbours in case the courier left the package with them.

If the shipping address was correct and the package was not left with the post office or your neighbours, email us at [email protected] with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order however shipping will be at your own cost.